The online betting world has been going up at a rapid pace in the last few years. According to Statista, the online sports betting market is estimated to reach US$ 50.96 billion in 2025. Additionally, the same report forecasts that the revenue in the market is expected to grow at a CAGR of 6.33% to reach an estimated US$64.14 billion by 2029. In 2022, the number of online sports betting enthusiasts in the US was reported to be 25.02 million and is forecast to reach 36.9 million in 2025.
Now, as this market continues to grow, the number of sports betting sites rising every single day is astonishing. According to IBISWorld, there were 4,922 global casinos and online gambling businesses as of 2023. This means that it would be crazy to find a casino or betting platform that you can easily work with. However, there are betting platforms that have been tried and tested and have proven to work for many punters. For example, if you make a Betway app download, then you are assured to be working with a reliable site.
Now, before you can work with such a platform or others that you come across, there are some things that you need to consider. This article will be revealing some of the things that pro sports bettors usually look for before they can choose a platform to work with.
User reviews
The one thing that pros consider before working with any site is reading reviews. The good thing about today’s world is that there are many reliable online reviews that you can get before settling for anything. In fact, a survey by Michael Podolsky found that at least 75.5% of consumers rely on online reviews before they can make any purchase. If that is the case, then nothing changes for players who want to make a Betway app download or register to an online betting platform.
There are many online review sites that have dedicated experts who work to decipher whether or not a betting platform is worth working with. These experts look at how easy it is to sign in, how well the platform has been arranged, the ease of moving from section to section, the UX and UI, how easily the payment methods have been integrated, the customer service, and anything else that a player would need to know.
In addition to what the experts write, the review sites have a dedicated section that welcomes user reviews. Here, you get to see what real players think about particular sites. Whether a site has negative or positive reviews, the information you get there will be essential to guide you into knowing whether you can work with the site or not.
Betting bonuses and promos
One thing that keeps players around a site is the gaming bonuses and promos. These are incentives that allow you to bet without having to use your own money. For instance, many betting sites offer welcome bonuses (sign-up bonuses), which are incentives for new sign-ins. The more bonuses a betting site has, the better your chances of having a worthy experience are. Actually, research by Drive Research reveals that at least 63% of sports bettors prefer online betting because of rewards and promos.
There are different types of bonuses offered by sportsbooks, including:
- Welcome bonus: Incentives for new customers joining the sportsbooks. Mostly come in the form of deposit bonuses.
- Ad-hoc promos: These are bonuses given for betting on a particular event. For example, some sites give bonus bets if you bet on the first week of the NFL season.
- Reload bonus: Bonuses given to players after their second and subsequent bonuses.
- VIP bonus: Special incentives given to bettors who deposit large amounts of funds.
- Reder a friend bonus: As the name suggests, these are incentives given to existing bettors for introducing others to the sportsbook.
If the betting platform you are looking for does not offer bonuses and promos, then there is a good chance that you won’t have a great experience with the same.
Customer support
Customer support is among the most important things when it comes to online sports betting. A survey done by Salesforce revealed that 88% of service providers claim that customer expectations are higher than they used to be. This means that for you to get proper services, you need a well-developed customer support system from the platform you are using.
For example, when you make a Betway app download, you are brought to 24/7 customer service, a stereotype of all good sports betting platforms. The platform you are using should have multiple ways of getting help, including telephone lines, working emails, and chatbots. Actually, research shows that at least 66% of business leaders believe that chatbots can help customers reach the right channel.
Additionally, the customer service staff should be knowledgeable about their platform and the services they offer. You don’t want to be on a platform where you have to go around in circles or have to wait in line in order to get help.
As we wrap up
Sportsbooks are cropping up left and right, and it is making it more difficult for punters to understand which platform works best for them. However, by looking at online reviews, platforms offering bonuses and good customer service, you are able to single out a good platform that will offer you a great betting experience.